Privacy Policy
How we collect, use and protect your personal data.
Introduction
This policy explains how Mining Hardware Zone collects, uses, stores and protects personal data obtained through this website. We process data fairly, securely and in line with applicable data-protection law. Questions: support@mininghardwarezone.com.
What we collect
- Orders: name, delivery address, e-mail, phone, products ordered and payment method.
- Account: your e-mail address and an encrypted password.
- Support: messages sent through the contact form or by e-mail.
- Technical data: IP address and browser type with each order and message (for fraud prevention), session cookie, server logs.
We never store complete card details. Card payments are processed by independent PCI-compliant payment providers.
How we use it
- Processing and delivering orders.
- Sending invoices, receipts and delivery notices.
- Answering questions and support requests.
- Managing customer accounts.
- Meeting tax, accounting and other legal obligations.
- Sending newsletters or offers, only with your consent.
Legal basis
- Contract: to sell and deliver products.
- Legal obligation: financial and regulatory requirements.
- Legitimate interest: website security, fraud prevention, improving our service.
- Consent: optional marketing and non-essential cookies.
Service providers
We never sell personal data. We share only what is necessary with:
- delivery companies, to deliver orders;
- payment providers, to process payments;
- accountants, auditors or legal advisers, where required.
They are required to keep the data confidential and secure.
How long we keep data
- Orders and invoices: generally ten years.
- Customer accounts: until the account is removed.
- Support messages: up to two years.
- Server logs: about ninety days.
- Marketing preferences: until you unsubscribe.
Your rights
You can ask for access to your data, correction, deletion where legally allowed, restriction, objection, and a copy in a common electronic format. See GDPR rights.
Send requests to support@mininghardwarezone.com. We reply within 30 days. You may also contact your data-protection supervisory authority.
Contact
Questions about this policy: support@mininghardwarezone.com, or write to SCG Centre, Lau Fau Shan Road, New Territories, DD129 Yuen Long, Hong Kong.